Consumer Complaint Detail

MERCURY / COUGAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041855 Incident Date: Oct, 04 2005
Consumer's City: WEST KEANSBURG Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L015 Date added to File: May, 23 2021
Date Complaint Received: Oct, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 27 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The metal sunroof on my 2001 mercury cougar broke free on the passenger side while driving. ford apparently used plastic parts in the assembly which holds the metal sunroof to the car. these parts failed after only 26,500 miles. if the driver side assembly had also broken, the metal roof could have flown off the car and hit another vehicle. a complaint website (www.cougarsunroof.com) contains approximately 800 complaints of 1999-02 cougar metal sunroof's failing in a similar fashion. several of these complaints note that the metal sunroof actually flew off the car on the highway. ford customer representatives have been notified of this potentially hazardous defect, but no recall or service bulletin has been issued. does someone have to be injured or die in an accident caused by these defective metal sunroof's before a recall is issued? *jb