Consumer Complaint Detail

DODGE / C BODY / 1969

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005041981 Incident Date: Oct, 02 2005
Consumer's City: DULUTH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: C BODY Model Year: 1969
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD46R6YH Date added to File: May, 23 2021
Date Complaint Received: Oct, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 12 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After driving approximately 12 miles to work the car was pulled into a parking space and while straightening the wheels a loud pop was heard and the car had no steering. the inspection revealed that (2) two 1/2 inch threaded bolts (that bolt the tie rods to the steering rack had sheared off. one of the tie rod bushings was gone and the area the bushing was in was extremely worn, requiring replacement. the rack and pinion was replaced on this vehicle at 20,000 miles under warranty. the car was repaired by removing the rack, backing out the old bolt ends and installing new bolts. the one tie rod was replaced. i contacted chrysler corporation customer service and they offered no help on the repair. the district rep was ask to help and he denied any help. (he did not even look at the damage. i was told that he would not over rule detriot). *jb