Consumer Complaint Detail

CHRYSLER / SEBRING CONVERTIBLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042018 Incident Date: Sep, 26 2005
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING CONVERTIBLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:rear window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3EL65R92N Date added to File: May, 23 2021
Date Complaint Received: Oct, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2002 chrysler sebring convertible the wires and connectors for the rear window defrost get pulled of the rearview window everytime the top is being lowered / raised. this has happened since the car was new and at the end of the summer we have it reattached by the dealer at a cost of nearly $100.-. this is the 4th time, and it cannot be fixed anymore without changing the glass. even after the glass will be replaced the same problem will happen again. the wires for the rear defrost are either too short or routed wrong. the dealer has informed us that they have more customers with the same problem. dealer says they tried to contact chrysler but they are unable / unwilling to find a fix. dealer is town & country chrysler, 13733 aurora ave n, seattle wa, tel# 206 365 3530. the silver team (jeff) is the one that has serviced the car and has been dealing with the problem. *nm