Consumer Complaint Detail
FORD / EXPLORER SPORT / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042039 | Incident Date: Sep, 23 2005 |
| Consumer's City: RALEIGH | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU60EX1U | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 29 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2001 explorer sport cut off four times after i started it. after getting it to start, the vehicle wouldn't accelerate any faster than 20 mph, then it would slow down to almost a complete stop (in traffic!). the accelerator was extremely resistant to the touch. i took it to capital ford in raleigh, nc and informed them i thought it was the cruise control cable (determined this from research). i was told it was the idle air control valve and there was nothing wrong with the cruise control. four days went by and the cruise control stopped working altogether. i took the vehicle back to capital ford to be told it was the cruise control cable. i informed them this was an on-going issue with this make/model and the 2001 explorer sport had been recalled to have this part fixed. the staff at capital ford said ford had not announced a recall and that the information i gathered was just a "site's" opinion. i need to know if, in fact, this part has been recalled and if i have a claim against ford to have it repaired/replaced at their cost. thank you for your help in this matter. it has been very frustrating dealing with capital ford on this issue. i've spent $689.70 only to be told i'll now have to spend another $100 (+) to fix what i took the vehicle in for to repair in the first place. *nm |