Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042161 | Incident Date: Oct, 10 2005 |
| Consumer's City: | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:upper ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W6VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 08 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 1999 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: the consumer owns a 1997 mercury grand marquis. while driving and using the steering wheel there was a squeaking noise. the consumer had taken the vehicle to the mechanic who suggested that there was no lubrication on the ball joints nor was there any way to lubricated them due to the design. the mechanic said that the ball joints should be alright for a while. no repairs or corrections were made at that time. on another occasion while driving 29 mph uphill, the left front ball joint cracked and dropped to the ground damaging the tie rod and ball joint assembly and the left front tire. the vehicle continued to travel for approximately 20 to 30 feet after the vehicle dropped to the ground and the driver lost directional control of the vehicle. this happened without warning. the vehicle was towed to the dealership. the dealer said that the other side was affected as well. the dealer repaired both front ball joints along with the tie rod assembly. *ak note: failed components are available for inspection upon request. *mjj (11/211/05) the consumer found the coolant crossover cracked on intake. *sc *nm |