Consumer Complaint Detail

OLDSMOBILE / OLDSMOBILE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042171 Incident Date: Jun, 19 2005
Consumer's City: KEOKUK Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: OLDSMOBILE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3GR62C2S4 Date added to File: May, 23 2021
Date Complaint Received: Oct, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 27 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received the recall notice gm#04014 nhtsa #04v110000 from gm sept. 2004. sept. 14, 2004 shottenkirk, fort madison, ia did inspection for recall-"no replacement required". june 2005 myself/passengers (one was 2) were overcome with fuel fumes. elston auto repair replaced the fuel regulator and "patched" the fuel line-fuel was shooting out. total paid $195.83. i found original gm recall notice and 9/14/04 invoice from shottenkirk. 10/11/05 called the gm#800-630-6537, spoke with michelle gonzales. gave her the information from my recall notice and the shottenkirk invoice. she responded with - this automobile was never under any recall nor does it have any "open" recalls. she replied that i must have gotten a hold of someone else's recall notice or in some other manner attained such a document. the gm notice had my vin#, shottenkirk had done the inspection. she stated that she had contacted brent at shottenkirk, if they had done the inspection it was out of courtesy or by mistake. i have all original documentation from gm and shottenkirk. why has the gm representative informed me that this vehicle was not part of this campaign and inferred that i had somehow "manufactured" the recall paperwork. why does gm records indicate no "open" recalls? are recalls closed after an inspection is filed or only after the work is completed? i would like to know who reimbursed shottenkirk for the inspection fee, since according to gm & shottenkirk this vehicle was not part of any recall. i contacted the nhtsa (martina) and verified that this vehicle is included in campaign#04v110000. i would like to make sure that the oldsmobile dealer has not falsely identified this automobile as being repaired under this recall. at this time i request that i be reimbursed my repairs of $195.93 and get my car repaired to comply with recall campaign #04v110000 gm#04014b at no additional charge. *jb