| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042224 | Incident Date: Feb, 16 2005 |
| Consumer's City: WEST SPRINGFIELD | Consumer's State: MA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Toyota Motor Corporation |
| Model Name: TACOMA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TEWM72N54Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 26 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased new 2004 toyota tacoma on 1/24/05. at 1,577.8 miles, right rear brake drum and wheel covered with gear oil. repaired at toyota of greenfield, ma. 01302, phone 413-772-0231 2/17/05. began leaking again on 2/21/05, at 1844.6 miles. returned to greenfield on 2/28/05 at 2284 miles. contacted dealer again on 4/8/05 at 67345.9 miles brake drum and tire still covered with oil. dealer said keep driving it and the leak will go away. contacted toyota consumer service on 4/14/05 case #[xxx]. received no follow up correspondence form fabiola. vehicle continued to leak gear oil and handle poorly when braking. contacted new dealer(toyota of colchester, ct.) on 5/27/05. vehicle repaired on 6/2/05 at 8,188 miles. contacted dealer again on 6/29/05 at 9085.1 miles. vehicles was picked up on 7/11/05. tries rotated on vehicle on 9/26/05 at 17,266.4 miles. found oil on brake shoes and inside of brake drum severely glazed. new case filed on 7/28/05 case # [xxx] with salvadore. i am still driving a vehicle with the integrity of the braking system is compromised. and have not received a reasonable resolution to this problem from toyota motor company. is it a common practice for an auto maker to let a consumer knowingly drive an unsafe vehicle. unfortunately i am still paying on a brand new vehicle that i do not feel safe driving. the regional field service technician, joe lacefield from toyota motor company has been unavailable by phone for the last week 1-973-464-0938. i would like my money returned for this vehicle in full. i feel that i have been more than patient in trying to resolve this matter with toyota motor company. v.i.n. # [xxx]. *jb updated 07/18/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
