Consumer Complaint Detail

VOLVO / V70XC / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042277 Incident Date: Sep, 30 2005
Consumer's City: ARLINGTON HEIGHTS Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D5Y2 Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1999 volvo v70xc had been performing sluggishly, with inconsistent power at highway speeds when under manual control or cruise. i had an intermittent check engine light. i took my vehicle to a volvo dealership on 8/16/05 where they replaced the air mass meter and evap valve for the charcoal canister. after this service the performance of my vehicle remained the same. on october 1, 2005 i had a potentially dangerous incident. while merging onto an expressway my vehicle sputtered and lost power. the engine all but died and it was difficult to steer to the shoulder. my merging and failure to accelerate caused a very close call with the cars behind me. i pulled over, stopped my engine for a few minutes, and restarted as proscribed in my owner's manual. the vehicle drove as it did previous to the incident for another hour. i did not drive this vehicle again for another week. taking it for a drive on october 9th it again drove fine initially, but i had a similar failure after a few miles. again the engine lost nearly all power and would stall at idle. turning off the engine, waiting, and restarting the engine did not remedy the problem this time. after a few stops and restarts i was able to make it to my house without a tow. i called the volvo dealer where i had the work done in august. after hearing of the symptoms and the previous work they informed me quite quickly that the repair was to replace the etm module and the cost would be approximately $1000. the speed at which they replied made me think is was a common, or at least known problem with this model. i spoke with a non-dealer volvo specialist mechanic (swedish car specialists of schaumburg, il) who said this was a known problem with my model year. also a few internet websites have reported this problem, with one, http://www.vexedvolvo.org going int great detail.*jb