Consumer Complaint Detail

TOYOTA / MATRIX / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042373 Incident Date: Aug, 31 2005
Consumer's City: DAVENPORT Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E95C Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving and discovered the a/c in my brand new 2005 toyota (still under warranty) matrix was blowing warm air instead of cold. i took it to a toyota dealership. after looking over the vehicle, the dealership gave me a diagnosis and repair price. the dealership diagnosis was "a rock had bounced up into the engine and penetrated the condenser" dealership informed my part and labor wasn't covered by my warranty. i pointed out it was a design flaw because no protection (i.e. shield) to the a/c condenser. file complaint with toyota of torrance ca and given a case number. dealership continues to say warranty doesn't cover the repairs. i pointed out the lack of protection and design flaw. *nm