Consumer Complaint Detail
LAND ROVER / LR3 / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042374 | Incident Date: Jun, 27 2005 |
| Consumer's City: OLD GREENWICH | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Jaguar Land Rover North America, LLC |
| Model Name: LR3 | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: SALAA254X5A | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 13 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We have owned the lr3 model of land rover since dec. 2004, and since the car was six months up to the present day, the care experiences total system failure at any given random point in time. when this failure occurs one can not control the car, can not brake, can not accelerate, it just freezes, and stalls on you. i was driving on the highway in june when this first happened and this occurred to me three times in a row within hours. i had to wait for the car to kick itself out of its frozen trance and regained control. took it the next day to the service and they could not re-create the problem so they did nothing. i also felt they did not take my complaint seriously. it happened again in august and then in september and they said the car needed software updating, or at least that was the excuse they gave to me that occasion. i kept expressing my concerns that it was more than software but to no avail. then soon after, i could not turn the car on, the car would stall with frequency and some more complete failures. so again i took it back in, and they experienced this failure condition twice in their own service area. the car was in service for almost two weeks and they concluded it was "cable" troubles. there is no guarantee in our opinion that this will not happen again and if it does this seriously poses a threat of life or risk of injury not only to me, my spouse, but also to my children, or others on the road. i am not willing to take that gamble and we are in discussions on replacing the vehicle or if all else fails we will go to litigation. *nm |