| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042414 | Incident Date: Oct, 05 2005 |
| Consumer's City: MIDDLETOWN | Consumer's State: RI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: WINDSTAR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2FMDA534XXB | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jul, 19 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving on the hwy (60 mph), the od light started flashing and message board showed check message. i pushed info button, and txt. message disappeared. i pulled over to first lane and observed a lot of smoke in the rear mirror. i stopped the car and observed fire underneath the car. fire continued for app. 4 mins. and extinguished slowly. car was towed to dealer, which has stated that transmission has been overheated and has to be replaced. i have checked some other customer complaints and it looks like ford has a common problem with windstars. luckily me and my two children came through this incident unscathed but it can be a very serious situation. have been told that i will have to pay for a new transmission. no help from dealer and according to other customer complaints it seem like ford also is very reluctant to look into such problems. *nm |
