Consumer Complaint Detail

FORD / EXCURSION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042441 Incident Date: Oct, 09 2005
Consumer's City: ALLEN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU43S03E Date added to File: May, 23 2021
Date Complaint Received: Oct, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About one year ago, my son through a small pebble at the rear side window of my ford excursion. the window shattered. the auto glass mechanic said he though the glass was faulty. ford would not pay. a week ago, i shut the rear window of my truck and the glass shattered. again, ford refused to repair it. this time, there was no rock involved. the glass is defective. i've read on the internet that since the truck was hurting ford's "green" rating, they decided to use the black plastic from 2-liter soda bottles to manufacture the excursion's glass to make it more friendly to the environment. *nm