Consumer Complaint Detail

MERCEDES BENZ / 320 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042458 Incident Date: Sep, 28 2005
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 320 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E8YA Date added to File: May, 23 2021
Date Complaint Received: Oct, 12 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated that 2000 mercedes benz ml 320 received recall 03v121000/ manufacturer's recall mb 2003-040005, and was having a problem with dealership. the recall is on nhtsa # 03v121000 and mb # 2003-040005 the dealership was telling her that they could not get the parts for recall repairs, and they did not know how long it will take to get them. the contact has been waiting on parts for two weeks. the dealership will not take the contact's telephone calls. the contact called numerous times, and the salesman will not respond. she was getting very frustrated that the dealership did not have the parts available. the contact took car to dealer for recall work on mb 2003-040005 concerning the harmonic balancer. the dealership then checked the car on 9-29-05. the dealership was telling her that they did not have the parts. mercedes benz was not going to supply her with a rental car. the contact contacted mercedes benz, and they told her to go through the dealership.*ak