Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005042807 Incident Date: Sep, 07 2005
Consumer's City: MECHANICSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U740 Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 toyota prius purchased on march 2nd 2004. approximately 4 months after acquiring my vehicle i was merging onto the interstate when i experienced and ice engine failure. all the warning lights came on and i was able to pull to the shoulder of the road using the electric motor. subsequently i rebooted the car and the engine turned over. the next day i took the prius to a toyota dealership. they had the car for six days and apparently performed diagnostics and performed a software fix. recently, on september 8th 2005 i experienced a 2nd occurrence of the ice engine shutdown. this scenario occurred while pulling up to a red light. again all the warning lights came on and the engine shut down. i rebooted the car and took it to the dealership for service. the toyota dealership completed a tsb eg047-04 for recalibrating the engine ecu. note, i did not receive any prior tsb's from toyota regarding the engine problem. *jb