Consumer Complaint Detail
FORD / EXPEDITION / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005042869 | Incident Date: Oct, 16 2005 |
| Consumer's City: ODENVILLE | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU18L8WL | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 16 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 09 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: the contact states received nhtsa recall notice 05v017000. vehicle is a 1998 ford expedition. the contact called local dealership and tried to arrange for recall work to be done. the dealership said that ford would be sending him another letter, to wait for the part to come in around november. the dealership would not make an attempt to put the contact on the call list for the part. the contact has been on the phone with ford motor company, they said that there was no additional letters coming in the mail. ford said that he should wait for the dealer to contact him, then ,hung up on the contact . no one was interested in fixing the recall part. luckily he knew that was to be disconnected, so he did himself. the problem seemed to be getting the contact on the waiting list for the part. the contact was on the phone trying to get through to fords cruise control switch task force, and the number for ford kept repeating the options for the contact. the contact tried to get through for almost twenty minutes. then the contact called back three different times.*ak |