Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005042985 Incident Date: Sep, 21 2005
Consumer's City: HINGHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3GNFK16T3YG Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 13 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On september 22, 2005 at approximately 7:45 p.m.i parked and locked my 2000 chevrolet suburban at the local elementary school. approximately 10 seconds later, the car alarm sounded. i unlocked the vehicle and immediately noticed smoke coming from the dashboard. almost immediately thereafter the fuse box began to spark and ignited. i immediately called 911 who arrived approximately 4 minutes later at which time the entire vehicle was engulfed in flames. the fire inspector determined the cause of fire to be electric. the car has been determined a total loss by our insurance company. general motors was notified of this incident on september 27, 2005. their investigator inspected the car on october 1,2005. they contacted us on october 6, 2005 to ask for witnesses and an official fire form fp-33c which we promptly provided. general motors has not determined the nature of the fire. we are concerned for other consumer's safety. we are shocked at gm's lackadaisical approach to this safety concern. we must know what the cause of this automobile fire was. general motors thus far has shown no sense of urgency in this matter. *nm