Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005043049 Incident Date: Oct, 11 2005
Consumer's City: OCALA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B3EJ46XXYN Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 30 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After driving my vehicle a short distance to the local store, i parked my vehicle and entered the store. approximately. 15 minutes later the tag number of vehicle was announced over the intercom system, stating that the owner need to report to the parking lot immediately. i went to the parking lot to find that my vehicle was on fire under the hood. the fire department was called and was extinguishing the flames before i was able to get to my car. the fire department had broken the driver's door window to gain access to the hood release. the entire engine had appeared to be burned. the car was towed to rallye dodge in ocala florida where it was determined by our insurance company that it was a total loss. dominick, one of the mechanics at rallye dodge said that there was no way of determining the cause of the fire and the car could be repaired at a cost of approx. $5000. back on march 16, 2005, i had to replace the pcm at the same dealer at a cost of $999.91. now 7 months later i am out a $1000 computer and a $5000 car. what happens now? how and when will chrysler be held accountable for the poor engineering of their vehicles? *jb