Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043211 Incident Date: Oct, 17 2005
Consumer's City: WILLIAMSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 23 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have 2004 grand caravan. we have an electrical issue where the gauges all go out, the doors locks or don't work and the lights stay on when driving, whenever it feels like it. *nm we have had it serviced five times for this issue, changing the control module as well as codes and other items and it is not fixed and now considered as a "lemon". the dealership which is doing the servicing is offering us a new vehicle with a standard trade in value. we find this unacceptable and know our states lemon laws as well as i am in the military and find this a safety issue for my family.