Consumer Complaint Detail

FIRESTONE / P21570R14 / 9999

WBHY38A2405

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043221 Incident Date: Aug, 22 2005
Consumer's City: TAMARAC Consumer's State: FL
Vehicle Transmission Type: MAN Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: P21570R14 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4TAVL52N3TZ Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Sep, 30 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Initially felt a vibration in my steering wheel and accelerator pedal. was trying to decide from where the problem came when my left rear tire blew it's entire tread, which then wrapped around my axle, causing me to spin 360 degrees and off the highway and down a grassy slope, which, fortunately, was soft enough to stop me without making me flip over. damage: wheel rim and cover, wheel well liner ripped off, thereby bending it's rear bracket, which in turn pulled my fender in. tread wrapped around axle bent, but did not crimp, my hydraulic brake line. i managed to get the vehicle to the asphalt to change the tire, but it came to a halt because of the axle being wrapped. was unable to put on safety brake until i lifted the vehicle enough to unwrap the tread from the axle. have filed a complaint with firestone and expect them to pay for my damages. their policy is to demand the old tire back before any payout can be made and i intend to fight that, since the dealer has already disposed of the evidence. my feeling is that the dealer was either ignorant of that policy or negligent in telling me of it or that firestone instructed them not to tell customers of that requirement. i did tell the dealer that i intended to file a claim with firestone. dealer as much as admitted a faulty product since they did not charge me for a new tire. they did, however, charge me labor. rotation and courtesy check were performed by dealer on 20 july 2005 and they stated they had checked tire pressure. *nm *nm