Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043267 Incident Date: Oct, 13 2005
Consumer's City: DIAMOND BAR Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: dt: contact owns a 1999 ford explorer. the plastic vent inside the heater control assembly broke. this plastic vent regulates where the air will circulate through out the vehicle. also, it controls the defroster/defogger system. during the winter months it would be difficult to see without the windshield being defrosted. the service dealer stated the entire assembly will need to be replaced, but it has not been determined why the component broke. the manufacturer said that the vehicle was no longer under warranty and not do anything. the manufacturer said that the contact would have to repair the vehicle at his own expense. *ak