Consumer Complaint Detail

CHEVROLET / MALIBU / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043348 Incident Date: Oct, 09 2005
Consumer's City: NORFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 chevy mailibu and learned that my anit-theft system will not allow me to start my car even with the key in the ignition. from what i have learn is that i have to wait 10 minutes when i am "locked out" from driving my car before the anti-theft system light goes out then i can start the car and drive. i researched the problem on the internet and found out that i am not the only owner of a chevy mailbu who experience this issue. i learned that other owners had to pay large amounts of money to get the ignition lock cylinder replaced, but this did not always solve the problem. the same owners had to go back to the dealership and pay even more money to get other parts replace. the replacement of all the parts did not always fix the issue completely. also, found out that gm does know about the issue but won't recall the cars because it is not consider a safety issue. but i will like to disagree with that, because it is a safety issue to me. i may have an emergency and be in a need to go to the hospital but my car may not start and i would have to call 911 for help all the time. some people can't not always afford the ambulance ride to the hospital. also, i may be traveling through some unfamiliar places and i don't think that i can sit in my car for 10 minutes while someone may want to do harm to me. this is a big safety issue to me. i also fear that one day my car may cut off on me while i am driving due to my anti-theft system and i may get into an accident. from researching the issue, i read about some owners who are parents and they fear that the car will one day not work due to the anti-theft system and they may need to get medical attention for their child, but are unable to do so due to their car not working. i know that other car owners have complaint about the same issue. i also believe that gm should be responsible for fixing this issue since it is a "known" issue. and are the new 2006 chevy mailbu " cured" of this issue? *jb