| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005043501 | Incident Date: Aug, 26 2005 |
| Consumer's City: | Consumer's State: 00 |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MURANO | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:storage:tank assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN8AZ08W25W | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 19 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jul, 22 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Regarding the nhtsa investigation of a problem with the fuel tank of the nissan murano where the fuel tank is susceptible to punctures from road debris during normal driving conditions. i had the exact same problem. on aug 27th, 2005 while driving from florida to toronto on highway i-95 a piece of debris on the road hit a lower corner of the gas tank of my 2005 nissan murano, making a crack in that spot. i noticed the gas level dropping fast and pulled over 2 to 3 miles ahead at exit 53, walterboro, sc and verified the gas tank was punctured. i called the nissan roadside service, they advised to call the local police to get a report and the fire department to ensure the car was safe for towing. nobody was injured. the car was taken to a dealership in orangeburg, sc the next monday where they ordered a tank. i called nissan consumer affairs, explained everything, they opened a case to help speed up the shipment of the tank. they have a record of the problem. the car was ready on aug 31st, 2005. i have a claim number from nissan roadside service. another interesting thing is that when i got the car brand new from the dealership, a month before the previous incident, on july 23rd, 2005, it had a leak in the gas tank. it started with a smell of gas and the "service engine soon" indicator lit at all the times. that happened within a day of getting the car. the dealership replaced the tank, the smell was gone, but not the problem with the "service engine soon" indicator. after a number of emission tests they also replaced a valve in the exhaust conduct that runs from the gas tank to the car exhaust. after that the indicator came back on, so they replaced the car computer. this time the problem was resolved, or at least it has not happened again. it's fair to say the dealership service people were very helpful and notified nissan right away to get them involve since the start. *nm |
