Consumer Complaint Detail

FORD / FORD TRUCK / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043511 Incident Date: Sep, 29 2005
Consumer's City: GOODLETTSVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD TRUCK Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMPU17L33L Date added to File: May, 23 2021
Date Complaint Received: Oct, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 2003 ford expedition to my children's school on friday, sept 30, 2005, at 8 am. while driving down the road, the driver's airbag deployed. the truck has not been wrecked, hit, or in any kind of accident. there was no reason for the airbag to suddenly & unexpectedly deploy while i was driving. ford has taken no responsibility. in fact, consumer affairs has not yet called us back (after they told us they would call in 2 day, then 7 days, but no response yet.) the ford dealership (who has the truck) has not taken any action either. the "rep" has still not shown up from memphis. ford will not provide us a rental car, demo, loaner, etc. we are paying for that out of pocket. i also paid for medical bills out of pocket because my arm was burned & bruised. ford has been terrible to work with. they will not respond, even though my vehicle is sitting in one of their dealerships. *nm