Consumer Complaint Detail

MERCURY / MARQUIS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043632 Incident Date: Aug, 28 2005
Consumer's City: BRONXVILLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MARQUIS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Parking brake:conventional:mechanical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W02X Date added to File: May, 23 2021
Date Complaint Received: Oct, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 23 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Emergency brake release mechanism frozen with brake on. emergency brake release in cabin returned to normal position giving indication that the brake had been released. end result complete wipe out of rear brakes and damage to drums. failure found by the servicing dealer after warranty expired. yet on each of the last two(2) occasions when car went in for service i requested " check emergency brake" emergency brake pedal 1"+/- off the floor response was brakes o.k. only after the expiration of the warranty was problem found. my grand marquis has been serviced by no one but smith cairnes, ford, lincoln, mercury. if by some stroke of luck i had depended soley on the emergency brake a serious accident could have resulted by a runaway car. to add insult to injury it cost me in excess of $500.00 to correct the problem. *jb