Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005043908 Incident Date: Oct, 14 2005
Consumer's City: DAMON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2MEFM75W84X Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated while driving vehicle caught on fire. there were no warning signs indicating a problem with the vehicle. he noticed smoke coming from the floorboard and the dashboard. when he pulled off the road there were flames coming up through the floorboard. the vehicle has not been inspected to determine the cause of fire, but he believed it was the fuel injection system. the manufacturer referred him to contact the dealer. he has not contacted the service dealer to inform them of the fire. *ak