Consumer Complaint Detail

MERCURY / SABLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005043960 Incident Date: Oct, 23 2005
Consumer's City: OAK CREEK Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55S11G Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 02 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 mercury sable, 31,000 miles. got into vehicle after work,put into reverse to back out of parking spot, vehicle lunged forward. transmission found to have failed-locked into forward gear. all gear selector positions are now forward including neutral and reverse. dealer and ford motor company notified of situation. transmission to be replaced. old transmission may be available after work is complete. i am dissatisfied with ford's response to this issue, both financially and the lack of concern from the safety issue this could create.*jb