| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005043967 | Incident Date: Oct, 17 2005 |
| Consumer's City: BLAKELY | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: LESABRE | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G4HP54K0Y4 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 14 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Car was bought brand new by my wife's parents who shortly thereafter died and we inherited car. garage kept and hardly used. after we had it 1 year when my wife tried to put her passenger side window down it wouldn't go down. i thought the motor had gone bad and prepared to take it to the dealer. before appointment i avoided using that window and one day tried to open the back driver's side window. it went down but made a noise and never was able to come up. i thought again it was just bad luck. the following sunday i was at a store with another car and notice a car that looked exactly like our buick with tape on it's rear window. i thought my wife had driven our buick to the store. it wasn't our car so i waited for owner and questioned him about having problems with his windows. it was the second window that had broken on him. further investigating on internet and with others aware of the car found that there are many with problem. i call buick who said car was out of warranty but when i told them i had been to your website to file a complaint buick said if i took it to dealer, and was willing to pay for a diagnosis they would determine whether they could help me. turns out the car needs a regulator and motor cable and guide:l cost $400.00. doesn't this seem like a manufacturer defect especially when they fix the problem with the same part and it goes bad too. go to www.autobytel.com and looked at all the complaints on that website over this same issue. we opened the rear windows maybe a handful of times because the car had air conditioning and we usually used the air. now 2 of the windows have problem. it is definitely a safety hazard if you can't open the window or can't close it. what if a child locks the doors while in the car with the keys and can't open car with handle. buick's actions indicates that they know they have a problem. i called them with the diagnosis but buick has not called back and impression is that they don't want to deal with it. *jb |
