Consumer Complaint Detail

GMC / SIERRA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044008 Incident Date: Oct, 12 2005
Consumer's City: RUMNEY Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTGK24U7YE Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 22 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About three years ago i took my 2000 sierra truck to my gmc dealer after experiencing a few low speed abs activations and brake failures causing me to drift into oncoming traffic. since tandom log trucks are frequent travelers on our local roads, i wanted to resolve the problem right away. my gmc service manager informed me that the only way to correct the problem was to replace the front hub assemblies containing the wheel speed sensors at a cost of $500 each for parts only. i decided against that idea and opted to remove the abs fuse under the dash board. i kept inquiring at the dealer about any gm sponsored repairs and finally read about the august 29, 2005 recall notice which involved cleaning, sanding, and lubricating the wheel speed sensors. the recall service work was done on 10/13/05, according to service bullitin #05068, but my truck continued to drift into traffic as before. this time i removed the abs fuse from under the hood so i could finally use the cruise control again. the service manager has since told me that there is no authorized follow up procedure other than to replace the hub assemblies or speed sensors, at my expense. the brakes function adequately without the abs fuse, but the red brake failure light on the instrument panel is on continually, as well as the amber abs light. if i go back to removing the interior abs fuse, the red light will go out and should be available to indicate any other cause for brake failure, but i sacrafice the cruise control. gm has admitted that they designed a defective abs system that is prone to rust and corrosion in certain "rust belt" states and provinces of canada and they are aware that these vehicles have been unsafe to operate. the ineffective recall repairs to my truck cost general motors $46.88 on the invoice and yet they expect me to pay about $1,200 to really repair and replace their defective parts. i don't think so.