Consumer Complaint Detail

MINI / COOPER S / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044132 Incident Date: Oct, 20 2005
Consumer's City: BIRMINGHAM Consumer's State: AL
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER S Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE334X3T Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 13 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) grinding noise was heard from right rear corner of the car while braking. 2) upon inspection, it was found that the right rear brake pads had worn down completely although the left rear brake pads have approximately 1/2 pad remaining. i had the vehicle towed to the nearest dealer for warranty service. 3) vehicle is currently at global imports mini in atlanta awaiting inspection by a special bmw engineer to determine the cause of this unusual wear of brake components. the brake calipers that operate the brake system are suspected to be defective/faulty. this same problem also occurred on this same vehicle on may 8, 2004. at that time, the vehicle was also sent to global imports in atlanta where the brake pads and rotors were replaced under warranty due to excessive wear for the mileage on the car. however, the brake calipers were not inspected or replaced by global imports at this time. because this has occurred twice on the same vehicle, i do not feel safe driving my vehicle with a suspect brake system. the service manager at global imports (eric peters) has stated that he believes this type of inconsistent uneven brake wear is considered "normal" photographs taken at the time of recent occurrence are available to show a comparison between the brake pad thickness on both the right and left side of the vehicle. please contact me for these photographs. *nm