Consumer Complaint Detail

DUNLOP / SP4000 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044275 Incident Date: Aug, 24 2005
Consumer's City: PLEASANT HILL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: DUNLOP TIRE CORPORATION
Model Name: SP4000 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA22CX4S Date added to File: May, 23 2021
Date Complaint Received: Oct, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 toyota sienna awd xle in april of 2004 equipped with dunlop sp sport 4000 dsst run-flat tires. after only 8900 miles on the vehicle i discovered i had a flat tire. i was told by two tire dealers that all four tires need to be replaced due to tread wear. after doing some research, i discovered this is a common problem with this tire model on the 2004 toyota sienna awd xle. toyota's response has been that the tires are warranted through the manufacturer and that i need to contact the manufacturer. the local authorized dunlop dealer has offered to replace the tires at $60/ea plus $15 installation/ea. however, i don't feel safe driving on these tires after reading all the incidences of tire failure. toyota is suggesting as an option that i convert to regular/conventional tires, which would also mean converting the vehicle to carry a spare and lose the space for the seventh passenger (the vehicle is currently not set up to carry a spare). i don't know yet how much this is going to cost me or if toyota will cover all or some of the cost. the national highway traffic safety administration should investigate and determine whether the dunlop sp sport 4000 dsst tires are safe or whether they should be recalled. *jb