Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044468 Incident Date: Oct, 19 2005
Consumer's City: LANCASTER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU15L34L Date added to File: May, 23 2021
Date Complaint Received: Oct, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 06 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2004 ford focus zx3. it has around 50,000 miles on it. the car is primary used for commuting, 150 miles round trip each day. last week when going to leave work my husband inserted the key in the ignition but the lock would not turn. he had to slam on the key to finally get the key to turn so he could come home. it has progressively got worse and this morning the key is unable to turn at all. we've barely had the car two years. when looking online for a fix/recall notice i discovered that there are thousands of other americans who have experienced the same problem, some of them several times. at what point does ford accept the responsibility for using subpar materials and fix the thing on their tab? i am now sitting with a car in my driveway, unable to even be taken to the dealer without a tow truck. it is blocking my garage which houses our only other form of transportation. i am going to be out around $100 today for transportation costs and that doesn't even include fixing the focus. *jb