Consumer Complaint Detail
DODGE / RAM PICKUP / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005044572 | Incident Date: Oct, 16 2005 |
| Consumer's City: ADNA | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM PICKUP | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B7KF2363XJ | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 09 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We drive a 1999 dodge ram 3/4 ton truck with an 11 foot camper on it. last week while on vacation in montana, we had a major engine failure while driving at 70 mph. on the mountain roads of interstate 90. the failure was sudden and there was no indication that there was a problem. i was able to get the truck off the highway and onto the shoulder before it came to a complete stop, even with the loss of power steering and brakes. we had the truck towed to missoula where the problem was traced to the injection pump freezing up from lack of fuel pressure from the transfer pump. this repair cost us $2500.00 and could have been avoided with a notice from dodge or cummins to have the pressure checked. i have since found out that the problem is common and is occurring with all the cummins engines installed in the ram pickups, since the introduction of the 24 valve engine in 1998. a simple sensor that would have turned on the check engine light when the transfer pump started losing pressure, would have been sufficient. this is a very dangerous situation to have occur at freeway speeds when the power steering and brakes are lost with no warning. thank goodness i was driving instead of my wife or daughter. please let us know if there have been other complaints because, it seems to be getting shoved under the rug by both dodge and cummins who are both claiming no responsibility. thank you. *jb |