Consumer Complaint Detail

CADILLAC / SRX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044619 Incident Date: Oct, 20 2005
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYDE63A140 Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While parked the car's sunroof exploded, showering my son and i in glass. the glass was very sharp and caused minor cuts on hands while trying to get out of the vehicle. the car needed to be towed because the glass was everywhere and we feared destroying the seats by getting back in the vehicle. the dealership claimed that it was not a warranty issue and we are working with our insurance company. we feel it is an obvious vehicle defect. *nm *per mrs dershem, vehicle was being driven at the time of the incident. after pulling into parking lot, while inside vehicle, sunroof glass shattered.pco*