Consumer Complaint Detail

VOLVO / XC70 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044901 Incident Date: Oct, 30 2005
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: XC70 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased our 2001 volvo xc70 from a reputable dealer in iowa city, ia with 72,000 miles in february of 2005. the dealer reported it had been well maintained prior to purchase and we have had it carefully maintained, since. on october 31st of 2005, on my way to an important interview the volvo began stuttering and running roughly. the vehicle reported "reduced performance" on the diagnostic display and the "service engine" light turned on. i couldn't maintain a reasonable speed so i pulled over and turned off the car. the car had difficulty starting but i was able to eventually start it and drive to a nearby repair shop. i was referred to a volvo specialist and they reported it was a problem with the electronic throttle module and i would have to take it to a dealer at a cost of about $1200. i don't feel that an essential piece of equipment like this should fail so early on a well maintained vehicle. this failure strikes me as a poor design - similar to the problems with the electric fan on this vehicle that was factory recalled. i understand that many other people have been experiencing this problem and there is a class action suit being tried in california. i understand that later model cars have a different etm and have fewer problems which leads me to believe volvo is aware of the issue and has taken steps to rectify it, but only for later model cars. i believe volvo should also be accountable for cars of the 2001 vintage and issue a factory recall. the costs to be for this problem have been: being late to my security interview for my new job. 4 hours of vacation time from work 6+ hours of personal time $1200 in repair costs 3+ hours driving wife to work because reliance on 1 car additional fuel costs because of back and forth ferrying wife to work please pressure volvo to accepting responsibility for this problem and have them issue a recall for this defect. thanks. *nm