Consumer Complaint Detail

DODGE / RAM 1500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005044913 Incident Date: Oct, 27 2005
Consumer's City: NEWARK Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HF13YXVG Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my truck in a busy shopping center, approximately speed of 20 mph, i applied my brakes to stop at a stop sign. the brake pedal went to the floor. i had no brakes as i proceeded through the crosswalk in front of a department store. just a few seconds before, i had pulled out of the parking space, applying my brakes to put the vehicle in drive and again applied my brakes at the end of the parking row . each time, no indication of any problem, braked felt and worked as normal. i was able to avoid the pedestrian in the crosswalk and negotiate the parking lot to an area where i could come to a stop and inspect the vehicle. i found the front reservoir of master cylinder empty of brake fluid. i went to a local grocery store and purchased dot3 brake fluid to fill the reservoir and see if i can get any pedal back. was not able to attain any pedal pressure. when i checked the reservoir it was empty again. i located the fluid on the ground under my gas tank. the brake line above the gas tank had rusted through. i had the vehicle delivered to a goodyear repair shop, for repairs. the brake line that runs the length of the vehicle, to the rear end had to be replaced and the system was bled. the brakes are working normally again. i requested and have possession of the very rusted brake line. it appears to have a white id tag with 52055 on it. again, i want to stress that the rust was above the gas tank, not visible when conducting my normal vehicle maintenance - inspections. vehicle history: i am the original owner of this vehicle and it has never been off road. several years ago, i did use this vehicle to tow a 15 foot fiberglas boat. the vehicle is a 1997 1500 ram with 59600 miles. i work from home for the past 2 years and this vehicle does not see a lot of use, hence the low mileage. when i was working at my former office, i had an 11 mile round trip to work plus personal mileage. *nm