Consumer Complaint Detail

FORD / CONTOUR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005045320 Incident Date: May, 31 2005
Consumer's City: ROSEVILLE Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP6533XK Date added to File: May, 23 2021
Date Complaint Received: Nov, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 21 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: August 2001 ford notified us of a defect in the cover of the instrument panel. that the panel may warp and come undone first around the defroster grill opening. ford identified program #01b78 to fix this problem. we brought vehicle in for service as instructed by letter and service was denied as the gap in the warpage was only 1.75 and needed to be 2 in order to be replaced. now, in 2005 the dashboard panel has completely warped up and off. it obstructs driver's field of vision through windshield and prevents the defroster from working properly. this is a definite safety issue. ford refuses to cover known defect now. *jb