Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005045452 Incident Date: Nov, 01 2005
Consumer's City: LAFAYETTE HILL Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWHC63B61E Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Oil pump failure: the warning light turned on "stop, oil pressure low" contacted vw and was told that i needed to bring the car in for an inspection. it was determined that there was a sludge build up in the oil which caused the oil pump to fail. recently vw has issued a new warranty for the replacement of the oil pump due to this problem, only if you have your oil receipts from day one. i wish to keep my vw for a long time and yes oil was changed on a regular basis, however receipts are difficult to find from day one. from my findings and what makes sense is that the turbo is over heating the oil and building up a sludge in the oil. as of today my pump was replaced along with the cam. the dealership did the necessary work but has not really informed me as to any future problems that will arise. where as other oil repair shops know of vw with turbo that have failed at 20,000 miles and then again at 40,000 miles. as of today i question if the turbo was inspected for sludge or was an oil flush done. *jb