| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005045531 | Incident Date: Nov, 06 2005 |
| Consumer's City: BONITA SPRINGS | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: SEBRING | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C3EL65R32N | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 06 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 19 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The problem to my car happened while it was sitting in the garage. my 2002 sebring convertible has had a complete failure of the steering rack and tie rods at 28,000+ miles. the car is unsafe to drive. the dealer stated it was $1800. repair. a call to chrysler service resulted in am offer to pay for the parts not the $1000. labor charge. i called back to negotiate this offer. i was promised a call back which i received by voice mail asking me to return the call and stating that was there best offer. . when i attempted to return the call to the person who left the message i was hung up on twice. i am still trying to communicate with chrysler by phone so far after several hours i am still unsuccessful. after checking on the web i found many incidents of this kind reported by other sebring owners. why hasn't there been a recall on this obvious defect that could be life threating? this is a lightly driven car and should not have suffered this type of dangerous failure. *jb |
