| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005045626 | Incident Date: Aug, 14 2005 |
| Consumer's City: CHULUOTA | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: A4 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUJT68E82A | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This vehicle is an audi a4, 3.0 automatic, 2nd owner, coming off a 3 yr. lease in which all of the warranty work was performed by the dealer. the vehicle has 62,000 miles. there has been a complete mechanical failure of the transmission. the dealer says it must be replaced at a cost of $9,213.72. during the warranty period. records show that there were (3) occasions in which the owner complained about transmissions problems. on the first occasion, the dealer re-programmed the shift-control software. on the 2nd occasion the dealer removed and cleaned the connection terminals of the transmission control module (tcm). on the third occasion, the dealer replaced the (tcm). then the vehicle went off-lease and the dealership sold it at auction to a used car dealer. since then the car was sold to an unsuspecting customer and no history was ever produced which described the previous transmission problems. the transmission had some internal defect or problem which was never properly diagnosed by the dealership mechanics, and therefore it was just a matter of time before complete failure would occur. of course, the dealership and audi usa in michigan would have you believe that nothing was ever wrong with the transmission, only the (tcm). if that is the case, then why would complete transmission failure occur soon after the vehicle is off lease warranty, especially on a sealed unit, which these units are. *nm |
