Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005045802 Incident Date: Nov, 02 2005
Consumer's City: KIRKWOOD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSE69M22M Date added to File: May, 23 2021
Date Complaint Received: Nov, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 16 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband was driving down manchester road (a busy 4 lane road) getting ready to make a right hand when the passenger airbags deployed. he said it sounded like a gunshot went off in the car. he was able to pull the car into a walgreens parking lot. my 4 year old son was suppose to be in the car with him. he would have been injured if he was. this is a serious defect and needs to be acknowledged and dealt with. there was no impact and not a mark on the car indicating an accident. vw is refusing to pay for the repair because they state that an accident had to occur because air bags don't just go off. my car insurance company is also not paying because there is no visible damage on the car to be fixed therefore there is no claim to be filed. *jb