Consumer Complaint Detail

CHEVROLET / IMPALA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005045925 Incident Date: Nov, 08 2005
Consumer's City: ROCKTON Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After a year of clunking sounds in the steering column, i've just taken the car in for service. i was told in the past that it was not a problem. now the sounds all add up to $1500 in repairs, for a problem that i've found 4 other impala owners have. needed for repair are steering gear, steering shaft, power steering pump, serpentine belt (old anyway), and all wheel alignment (recommended for this work). all totaling just under $1700. my aunt had a similar problem, it was repaired twice under warranty. talking on break at work, found out our company car (impala) has the same issue, another employees impala has the same noise. this is a manufacturer problem that they will not recognize. *nm