Consumer Complaint Detail

TOYOTA / AVALON / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005045945 Incident Date: Nov, 06 2005
Consumer's City: STERLING Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF12B5VU Date added to File: May, 23 2021
Date Complaint Received: Nov, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 18 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My spouse had driven our 1997 toyota avalon to our dentists office for a scheduled appointment. she pulled into the parking lot and turned off the engine ignition switch and removed the key. while she was gathering her personal items to take into the dentists office with her she failed to notice that the gearshift selector was still in the drive position. (according to a toyota service manager and manufacturer rep. the key should not have been able to remove until the gear selector was placed in the park position and the key turned to the off and locked position.) while my spouse was in the deniists office, at some point in time our avalon to begin to roll across the parking lot and crashed into the front doors of a blockbuster video store. fortunately no one was injured. we have checked the ignition switch and gear selector in all positions on the selector console and the key will shut off the engine and can be removed from the ignition switch. we have never experienced this with the avalon before or with any other vehicles we have owned. *nm