Consumer Complaint Detail
MERCEDES BENZ / E500 / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005046053 | Incident Date: Aug, 09 2005 |
| Consumer's City: LINCOLN | Consumer's State: MA |
| Vehicle Transmission Type: | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E500 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Wheels:rim |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My car picked up a nail on the highway and it blew a round hole about the size of a quarter in the tire rim. these are aluminum alloy low profile rims that came with my e500 2004 mercedes benz as standard equipment. two months later i had a new set of tires put on the car and the dealer told me that two more rims were bent. i am an experienced driver (over 1.5 million miles of driving experience) and i have never had a rim go bad. suddenly i have three rims go bad. i did not hit any pot holes or curbs or any thing other than normal bumpy roads. the dealer said i would have to pay for new rims and mounting. i complained to m b and their answer has been that the problem was caused by road hazard. i said that i know that the road had something to do with it but that this is not an excuse for using materials that obviously cannot take the strain of reasonable driving. anecdotally i can tell you that a close friend is driving an s500 with the same low profile tire and he too has had to replace three wheels over a period of two years. i feel certain that it is the composition of the rim which is at fault since it cannot stand up to the road surface problems as well as a rim of the same material that is not of the low profile design. *nm |