| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005046131 | Incident Date: Nov, 07 2005 |
| Consumer's City: GRASS VALLEY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MERCURY | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower arm |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU54E3WU | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 04 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After only owning my vehicle for 8 months, and being told it was in perfect condition, in a matter of 3 days, many problems occurred. my 4wd lights began flashing, along with the check engine light. when accelerating uphill, the temperature gauge raises to high in a matter of seconds and the check gauge light comes on. the car began dying, the idle dropping at slow speeds, and even died in mid driving down the highway, leaving me to veer towards the edge of the road with no power steering. i took the car to a dealership, that was supposed to honor my extended warranty, i paid $1200 for. my estimate came up to almost $3000 with the warranty only opting to cover $ 300. the problems as described by the mechanic were: throttle position sensor: $680, slack in both lower ball joints (need replacing): $625, electrical and related repairs: $ 215, sensor for front and rear internal failure $ 700, t/case motor $725. i come to find out that the 4wd on my vehicle purchased only for that reason with winter coming doesn't even work, the whole thing needs rebuilt. i've never even used it. i paid all i could $900, and got the car back just to have it responding the same way, virtually un-drivable. after viewing several websites, the ford/mercury website listed no recalls and complaints for my vehicle, but alldata.com listed the throttle position, and the same 4wd problems i'm having; plus minor ones i failed to mention to the mechanic, such as the rear seat positioning will not recline, whistling from the wheel well etc... i am very disappointed in my findings, and find my self in question as to keep the piece of junk, or buy a new car. did i get screwed by the dealer who sold it to me, along with my "fake" extended warranty? is there any possibility the manufacturer can partake in the repairs? i already know similar problems are happening to other owners of the 1998 mercury mountaineer. *jb |
