Consumer Complaint Detail

DODGE / STRATUS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005046180 Incident Date: Nov, 04 2005
Consumer's City: SANDSTON Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B3EJ46XXTN Date added to File: May, 23 2021
Date Complaint Received: Nov, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1997
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 96 dodge stratus, i purchased it year of 97. i received numerous recalls on this vechicle since the day of purchased. i followed up on each recall that i received. as time went on i had numerous problems with this vehicle. over the years i aways believe in chrysler products to be safe and sound.i feel that it's been truly unfair too loyal consumers such as myself many others. i don't understand why a company such as chrysler and engineers would engineered a product like the dodge stratus with so many defects. on saturday november 5, 2005 i went to pay a bill about five to ten miles away from home. return home, park the car, lock the doors went into my apartment. about ten minutes later a neighborhood boy knock on my door and said your gold car is on fire. i ran outside to see, yes it was my car on fire! fire was coming from underneath the hood. i called the fire department, they arrive about ten minutes later to put the fire out. the fireman had to break the hood latch to get into the engine area to put out the fire. the fire destroy my motor and hood. thank god myself or my kids wasn't in the car! i'm truly sadden that this have to happen to me and my family i'm single parent with no transportation. after the investigation of the cause of fire it was determine that the oil gallery plug was faulty. my insurance coverage wouldn't coverage it. *nm