Consumer Complaint Detail

MINI / COOPER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046418 Incident Date: Jul, 11 2005
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33595T Date added to File: May, 23 2021
Date Complaint Received: Nov, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2005 mini cooper s automatic suddenly stopped twice for no apparent reason while driving. car was only 4 months old, about 4000 miles on car. i was actually in motion, and the car just stopped moving! i had to turn off the car and restart it. eml and check engine lights came on once the car stopped. the check engine light stayed on for a few days, then went off, so i assumed it was a fluke and nothing to worry about (otherwise i assume the light would stay on). the second time it happened was exactly the same scenario as the first. i have since learned that mini is calling this "limp mode", but i had never received any recall notification from mini, or anything indicating that they knew about this problem. however, the did know, based on what i have read of others who complained to them about the exact same problems!! yet mini apparently did not notify dealerships, because the first one i called had no idea what the problem was which i described, and wasn't going to take me for service until 2 weeks later. i called a second dealer who immediately knew the problem, and said it was a voluntary recall. still i had not heard anything from mini usa. i took my car in and it was fixed in an hour--they reprogrammed the dme. this is a safety issue! i still haven't heard anything from mini about a safety recall for this problem! maybe they didn't notify me because i had it taken care of already, but had this happened on the freeway, rather than in my neighborhood, i could be dead now! why isn't mini notifying owners who purchased the 2005 automatics!! why aren't they issuing a recall? are they waiting for someone to be killed? *jb