Consumer Complaint Detail

FORD / ESCAPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046431 Incident Date: Jul, 13 2005
Consumer's City: GLENDALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU03171K Date added to File: May, 23 2021
Date Complaint Received: Nov, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: If you could please forward me any other resources where i can seek a resolution i would greatly appreciate it. on 7-14-05 our ford escape v6 xlt (vin: [xxx]) was taken to galpin ford (van nuys, ca) for repairs. the problem was that while stopped the vehicle suddenly accelerated, resulting in the accelerator being stuck and the vehicle moving forward. the vehicle had to be put in park in order to avoid a collision. the vehicle was then taken in on 7-14-05 where tech's diagnosed the problem w/ an "stp sensor malfunction", resulting in the sensor being replaced. according to [xxx] (svc. advisor) he related that this may be a problem on newer ford escapes, but not on our specific vehicle. he said to contact ford corporate to seek reimbursement. on 7-17-05 i contacted corporate explaining them of the problem. although, they admitted it was a safety issue, they stated there was no recall for our specific model and year. they said at this time they could not assist with the matter. as stated before i am seeking assistance in this matter due to ford's poor history for automotive safety. *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr