Consumer Complaint Detail

MERCEDES BENZ / SL CLASS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046468 Incident Date: Oct, 22 2005
Consumer's City: Consumer's State: DC
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: SL CLASS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBSK75F73F Date added to File: May, 23 2021
Date Complaint Received: Nov, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 22 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: i purchased a 2003 mercedes benz sl500 in december of 2003. as of today 8 november 2005, the suspension apparently can not be repaired. the car has being taken back to the dealer for the eight (8th) time to repair the suspension. it is currently alexandria virginia, mercedes benz as of november 9th, 2005. while driving the vehicle home from a dinner engagement, late october 2005, one of the front hydraulic shock dropped and the vehicle literally changed lanes. fortunately, no cars were beside me at the time. i am writing to the nhtsa to get their assistance in determining the feasibility of driving this vehicle with its unpredictable level of safety. i am appalled by mercedes benz lack of concern to replace this vehicle, the manufacturer or their representatives, are unable to repair it. i request your assistance to determine my next steps or any actions you can take to compel the manufacturer to resolve this matter. *jb