Consumer Complaint Detail

VOLVO / S80 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046592 Incident Date: Oct, 19 2005
Consumer's City: BELCHERTOWN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Etm bad/ electronic throttle module this has been a nightmare and it's not resolved yet! i bought my used volvo s-80 t6 october 20 th with 76,000 miles. within the day of ownership the service engine required light came on, and i failed mass inspection. i tried to get my money back, but i bought out of state, and they refuse to return calls. i researched the problem and found it was the etm. on wednesday nov 10th 2005, i called my local dealer pioneer volvo in south deerfield mass 1 800 680 2140, and was informed that the etm warranty expired at 70,000 miles, at 76,000 mile, there was no warranty. i asked him about known problems with the etm, and denied that he was aware of any! i asked him for an appointment, explained that he is the closest dealer at 47 minutes away, and that i needed help asap due to failed emissions. he told me "bring it in...at 9 30 am and maybe i'll look at it....when i asked him for a guaranteed time....he said ..."maybe in 2 weeks" i decided to fix the problem myself by cleaning the etm, which i understand helps temporarily. i had no choice being i am extremely busy in an unflexible job and financially strapped. however, when reinstalling the etm, the bolts are designed to sheer. the bolt snapped and i have been under my car for 3 days....still can't extract it. i need my car! i need it to pass inspection! why won't volvo cover this? *nm