Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046712 Incident Date: Sep, 14 2005
Consumer's City: HURRICANE Consumer's State: WV
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Any time the vehicle is not operated for a few hours or longer, the engine makes a very loud grinding noise upon starting. the noise lasts less than 30 seconds, then a high-pitched noise follows before both noises cease. i have been experiencing these noises since i purchased the vehicle. i took this vehicle to the dealership for repairs due to this noise, and was informed that there was nothing they could do and that all new vehicles on the lot were making the same noise. the salesman suggested that the grinding noise was the catalytic converters starting up and the high-pitched noise that followed was the fuel pump. still, it does not sound normal, and the noise does not occur if the vehicle has only been resting for a matter of minutes. i find it difficult to believe that a normal function of the vehicle would make such a noise, and then only make it on certain occasions. *jb